Hampton Inn & Suites
8220 East Regal Place
Tulsa, OK 74133
Fees/Admission
Free to attend
Description
This educational series focuses on key areas of running a business. Topics are generated from survey results sent to partners.
Facilitator: Jami Cole - Senior Consultant, Arrowhead Consulting
Topic: Taking Your Finger Off of the Emotional Trigger
The challenge with managing difficult conversations is that everyone…yes, everyone…brings a loaded gun to the table. We bring the ammunition of individual motivations, organizational objectives, power dynamics as well as interpersonal relationships and still we wonder why talking through challenges triggers fight or flight response. In this session, we will discuss readily adaptable techniques for holstering our own emotional arsenal and how to negotiate with others to disarm defensive tendencies to work towards truly win-win outcomes.