Job Postings



CSR Teller

Posted: 06/28/2021

Responsible for accurately processing financial transactions and being an effective source of information for our customers:  in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and company associates assuring a positive experience and minimizing wait time.

MAJOR DUTIES & RESPONSIBILITIES:

  1. Demonstrate efficiency with financial transactions for checking, savings and borrowing customers: receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with customer to assure needs are met and minimize redoing.
  2. Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
  3. Issues Traveler's Checks and money orders, receives currency for coin and verifies amounts, processes the redemption of bonds, cashes checks according to written procedures.
  4. Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products.
  5. Receives loan payments and savings deposits from customer, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks customer calculations and validates checks and/or counts cash payments.
  6. Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward customers and co-workers.
  7. Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling customer requests and merchant verifications.
  8. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  9. All other duties as assigned.
Qualifications

KNOWLEDGE, SKILLS & ABILITIES

Minimum education, experience, technical and communication skill levels and licenses/certificates normally

• High school graduate or equivalent.

• Excellent knowledge of Teller policies and procedures, and understanding of Bank operations preferred.

• At least one year of related experience/cash handling required.

• Good communication skills.

• Professional appearance, dress, and attitude.

• Good math skills.

• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

• Good typing skills.

PHYSICAL DEMANDS

The physical effort generally associated with this position.

Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. Work may include occasional pushing, pulling or carrying objects weighing up to 20 pounds such as files, documents and computer printouts. Work normally requires finger dexterity and eye-hand coordination to operate a computer keyboard at moderate skill level.

 

EEO/M/F/D/V/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disabiblity, sexual orientation, genetic information or veteran status.


Presenting Sponsor


Mailing Address
PO Box 158
Bixby, OK 74008

Physical Address
12800 South Memorial Drive,
Suite F. Bixby, OK 74008

Phone: 918-366-9445
Fax: 918-366-9443

Hours of Operation
Monday – Thursday: 9:00AM – 4:00PM
Friday: 9:00AM – 12:00PM


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